Your WhatsApp, answered while you're at a viewing.
SG Residence replies to new enquiries on your own number, finds out what the client needs, and books the viewing into your Google Calendar. You step in when the lead is ready.
Continue with GoogleFree for 14 days. No card needed. For CEA-registered agents.
It knows who's asking
Every enquiry is one of four kinds. The assistant asks the questions that matter for each, one or two at a time, in English, Mandarin or Malay.
Buyers
Area, flat type, budget, timeline, HDB or bank loan, and whether they have an HFE letter.
Sellers
Address, flat type, whether the MOP is met, and whether they're buying their next home too.
Tenants
Area, budget, move-in date, lease length and how many people will stay.
Landlords
Unit details, expected rent and when it's available.
How you get set up
About 15 minutes. Your number stays the same, and so do your ads and listings.
Sign in with Google
No password to remember. Add your CEA registration number and agency.
Connect your Google Calendar
Set your working hours and how long a viewing takes. Anything already in your calendar counts as busy.
Set up your assistant
Choose its name, greeting and questions, then try it in a test chat.
We check your CEA registration
Every agent is checked against the CEA public register before going live. Your 14-day trial starts at approval.
Connect your WhatsApp Business number
Through Meta's official sign-up. You keep using the WhatsApp Business app on your phone as usual.
Switch the assistant on
It answers new enquiries from then on. Existing chats stay with you.
You stay in charge of the deal
The assistant handles the first conversation. Anything that needs your judgement comes to you.
What the assistant does
- Replies within seconds, day or night
- Labels every message as your assistant, never as you
- Shares recent HDB resale prices, clearly marked as past transactions
- Offers viewing slots and asks you to confirm with one tap
- Sends you a short lead summary on WhatsApp
- Goes quiet the moment you reply in the chat
What it never does
- Value a property or say what it's worth
- Negotiate, make offers or discuss commission
- Decide anyone's HDB eligibility
- Ask for NRIC numbers
- Pretend to be human
Free during early access
We're working with a small group of agents first. Paid plans will be announced at least 30 days before they apply to you.
WhatsApp charges a small fee for some message types, such as viewing reminders sent more than 24 hours after a client's last message. Meta bills those to your WhatsApp Business account directly.
Starter
$0
per month, for now. 14-day free trial.
AI front desk for your WhatsApp enquiries.
- AI replies on your own WhatsApp number
- Lead qualification and summaries
- Viewing booking with Google Calendar
- HDB resale price insights
- Market listings search for co-broking
Questions agents ask
Do I need a new phone number?
No. The assistant works on the number you already use with your agency and in your ads, through WhatsApp's official Coexistence feature. You keep the WhatsApp Business app on your phone.
What changes on my WhatsApp?
Linked devices are disconnected once and need relinking. WhatsApp for Windows and broadcast lists stop working, and live location, disappearing and view-once messages are turned off in one-to-one chats. Normal messages, voice notes, photos and location pins work as usual.
Can clients tell it's an assistant?
Yes. Every message it sends is labelled as your assistant, and it says so if asked.
Where are my clients' conversations stored?
On servers in Singapore. You can read how we handle data in our privacy policy.
Can I pause it?
Anytime, for one chat or for everything. Send "pause" to your SG Residence notifications chat, or reply in a conversation yourself and the assistant steps back.